We collect personal information about two groups.

Teachers/Parents (teachers, school administrators, tutors, parents, and legal guardians) and Children. We collect personal information from these two groups differently.

Personal information from Teachers/Parents is collected when an account is created on our website. This information may include email addresses, names, country and state, phone numbers, first name, surname, school name, and address.

RGRTE does not collect personal information directly from children. Children are not able to register directly themselves. We do not collect children’s email addresses and do not communicate directly with them.

The personal information we collect about children may include first name, surname, grade, and school name.

Information about children may come from Teachers or Parents. Once registered Teachers or Parents may provide information about the child via their account.

Directly upon registering (Teachers/Parents/Customers/Students) on our website.

When emails are sent to us.

When registered users amend their personal details such as address, phone number and email address. 

We use the user information process their online purchases, subscriptions and or their access to online courses. 

The information collected may be used for the following purposes:

To send confirmation of successful registration by email.
To personalize usernames and provide access to restricted areas of the websites.
To communicate with Registered Users.
To enable Registered Users to manage accounts, including managing their own personal information and children/student accounts.
To create personalized features such as reports and rewards.

To create online lessons and or courses by teachers/tutors.

To distribute fees (if any) to Teachers/Tutors as per our terms.

To process online customer purchases and improve their experience.

Consent may be withdrawn at any time by contacting privacy@mytelugu.online

Consent for personal information is provided by Registered Users upon registration.

• Consent is provided for children (home student accounts) by home Registered Users (parents and legal guardians) entering their child’s information during the registration process or later via their administration portal.
•  Consent is provided by parents upon paying the prescribed fees for the course chosen.

Results data is used to inform Teachers/Parents/Students about a student’s performance and to tailor educational programs for students. 

Results data is also used to better inform us about ways to improve our resources.

RGRTE does not share with any third-party information about a student’s results or progress.

Information is kept to provide access to the site and to support educational purposes. 

Information is kept until the registered user’s account is deleted or deletion is requested by the Registered User.

For any Registered User (Teacher/Parent) that deletes their account, any linked students’/children’s accounts that they listed will also be deleted. However, we keep the account online for period of 30 days upon expiry of the duration of the course they are registered under.  

Student/Children can link their account to another course by purchasing it online. 

RGRTE is committed to implementing technical and organizational strategies to take every reasonable step to protect and keep safe from unauthorized access to personal information held by us.

RGRTE staff and contractors with access to personal information (Authorized RGRTE Staff) are required to comply with this privacy policy and their obligation of confidentiality.

No third party has access or is given access to any registered user’s personal information.

RGRTE’s Privacy Policy may be amended at any time, including changes, additions, and deletions to comply with applicable laws, to reflect changes in our processes, or for any other reason. Any Significant changes will be communicated to registered users. Users are also encouraged to check this Privacy Policy periodically to keep abreast of any changes.

Registered Users can access, update, review, or amend their or their children’s/student’s personal information.
Registered Users can permanently delete their personal information (the right to erasure) by contacting us via email..
Home Home-registered users can request that their children’s personal information be amended by contacting privacy@mytelugu.online.
Teachers can request that their students’ personal information be amended by contacting privacy@mytelugu.online.
Home-registered users can have their children’s personal information permanently deleted by contacting privacy@mytelugu.online (the right to erasure).
Teachers can have their student’s accounts deleted by contacting privacy@mytelugu.online (the right to erasure). Linked student accounts are given a grace period of 90 days to link to an active parent account for supervision before deletion.
When a parent’s account is deleted their children’s personal information and account are also deleted.
When a teacher’s account is deleted their student’s personal information and account is also deleted after 90 days if the student account is not linked to a parent account.

We believe that it is essential that all information is kept confidential. We will not disclose information to third parties at any time unless required by law or with parental consent.

We will not:

give, rent, or lease any personal or identifying personal information that you have provided us to any individual, organization, or company.
disclose student information to third parties for behavioural advertising.
share information about a student’s results with any third party.
build personal profiles of the student other than for supporting educational purposes.

The RGRTE website and its data is hosted and stored on servers leased from a hosting services provider based in Australia.

RGRTE backups, sales data and all student result data are encrypted before storage using certified industry standards.

Access to the RGRTE systems for software maintenance is only available via secure and encrypted channels. 

Access is only available to Authorized RGRTE Staff.

RGRTE (if any) uses cookies only to manage users’ membership and enable services provided by the RGRTE website.

All requests for further information, concerns, or questions regarding this privacy policy should be directed to RGRTE’s Data Security Officer at privacy@mytelugu.online.