RGR Telugu Education – Terms and Conditions

1. Acceptance of Terms

By accessing or using this website, you agree to comply with these Terms & Conditions and all applicable laws. If you do not agree, please discontinue use of the site.

2. Use of the Website

You agree to use this website responsibly and only for lawful purposes. You must not engage in any activity that:

  • Harms or interferes with the website
  • Violates the rights of others
  • Attempts to gain unauthorized access to systems or data

3. Account Registration

Certain features, including course access and purchases, require an account. By creating an account, you agree to:

  • Provide accurate information
  • Keep your login credentials confidential
  • Accept responsibility for all activity under your account

We reserve the right to suspend or terminate accounts that violate these terms.

4. Products and Services

Our website offers:

  • Digital/downloadable products
  • Online courses
  • Educational resources
  • Community learning experiences

All product descriptions, pricing, and availability may change without notice.

Digital/downloadable products are delivered electronically and are non‑refundable as outlined in the Refund Policy below.

5. Payments

All payments must be completed through our approved online payment gateways. By making a purchase, you confirm that:

  • You are authorized to use the selected payment method
  • The information provided is accurate

6. Refund Policy

The following refund rules apply to all purchases made through our online stores:

6.1 Refund Request Method

All refund requests must be submitted only through our official online stores. Requests made through email, phone, or other channels will not be processed.

6.2 Non‑Refundable Products

Refunds are not applicable for:

  • Softcopy digital products
  • Downloadable files
  • Any product that is immediately accessible after purchase

6.3 Refunds Within 5 Business Days

If a refund request is submitted within 5 business days of purchase, we will refund the purchase amount less any applicable administrative charges.

6.4 Refunds Within 6–20 Business Days

If a refund request is submitted between 6 and 20 business days of purchase, we will refund 75% of the purchase amount.

6.5 No Refunds After 21 Business Days

No refunds will be issued for any refund request submitted after 21 business days from the date of purchase.

7. Intellectual Property

All content on this website—including text, graphics, videos, audio, course materials, images, and logos—is the intellectual property of the site owner unless otherwise stated.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Modify
  • Publish
  • Create derivative works

without prior written permission.

8. User Conduct

You agree not to:

  • Engage in abusive, harmful, or unlawful behaviour
  • Upload malicious code or disrupt site functionality
  • Share course materials or login credentials with others
  • Misuse community spaces or communication tools

Violation may result in account suspension or legal action.

9. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for:

  • Their content
  • Their policies
  • Any damages arising from their use

Use third‑party sites at your own discretion.

10. Limitation of Liability

We are not liable for:

  • Direct, indirect, incidental, or consequential damages
  • Loss of data, profits, or business
  • Service interruptions or technical issues

Your use of the website is at your own risk.

11. Disclaimer

All content and services are provided “as is” without warranties of any kind. We do not guarantee:

  • Error‑free operation
  • Uninterrupted access
  • Accuracy or completeness of content

12. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website after changes indicates acceptance of the updated terms.

13. Governing Law

These Terms & Conditions are governed by the laws of the jurisdiction in which the business is registered. Any disputes will be resolved under the applicable legal framework.

14. Contact Information

For questions regarding these Terms & Conditions or the Refund Policy, please contact us through the official channels listed on our website.

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